In order to better serve our subscribers, we recently upgraded our database to a new system.Â The beauty of this new system is that you all can manage your subscription online; change your address, renew, and see how many issues you have leftâ€“all real time.
I’ll walk you through it.Â Start by pointing your web browser here.Â You should see this page.
As of now, none of you have that information so I’ll have to ask that you look it up by clicking “Look up your Subscriber Number.”Â Enter the email we have on file for you, and your subscriber number will be sent to said email address.Â Note to gift givers; you must use your gift recipient’s subscriber number and their zip code to log into their account.Â Simply email me your recipient’s name and address, as well as your name and address and I’ll look up the corresponding subscriber number.Â If we don’t have your email on file, email me your full name and address and I’ll confirm and send you your subscriber number.
After you have your subscriber number, enter it and the zip code we would have on file for you in order to log in.Â That means that in order to update your address, you’ll have to use your old zip code until you have updated your account.
Once logged in you’ll be able to see your address, and “remaining paid issues.”Â To the left of that information you’ll also find all of the forms you will need in order to change your address, renew, and report missing issues.
If you have issues beyond the scope of this system, or are unable to retrieve your subscriber number, shoot me an email.Â When emailing, please include your subscriber number, if you know it, as well as your full name and address.
Please keep in mind that this is a new system and there are bound to be issues that we have not yet discovered.Â Check out the new system and be sure to let me know if you suspect there may be an error with your subscription.Â We want to make sure everything is in order.
Thanks for your patience and cooperation.
Dirt Rag Subscription Guy